Privacy Policy
Effective Date: [21/02/2026]
Website: www.fireflies.pk
At Fireflies.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase digital products including eBooks, design assets, and educational tools.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full name
- Email address
- Billing information
- Contact number (if provided)
- Payment details (processed securely through third-party payment gateways)
b) Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver digital orders
- Verify payments
- Provide customer support
- Improve website performance and user experience
- Send order confirmations and updates
- Send promotional emails (only if you opt-in)
- Prevent fraud and unauthorized transactions
3. Payment Security
Fireflies.pk does not store your full payment card details. Payments are processed securely through trusted third-party payment gateways that use industry-standard encryption and security protocols.
4. Digital Product Delivery
All products sold on Fireflies.pk are digital. After successful payment verification, products are delivered electronically to your registered email address or made available for download through your account dashboard.
5. Cookies
We use cookies to:
- Enhance user experience
- Remember login sessions
- Analyze website traffic
- Improve functionality
You may disable cookies in your browser settings, but some website features may not function properly.
6. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information only with:
- Payment processors
- Hosting and technical service providers
- Legal authorities (if required by law)
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and users share information at their own risk.
8. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Refund & Digital Policy
Due to the nature of digital products, all sales are generally final unless otherwise stated. Please review product descriptions carefully before purchase.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review their policies before sharing information.
11. Children’s Privacy
Fireflies.pk does not knowingly collect personal information from individuals under the age of 13. If such information is identified, we will take appropriate steps to remove it.
12. Your Rights
You may:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal limitations)
- Unsubscribe from marketing communications at any time
To exercise these rights, contact us at:
Email: order@fireflies.pk
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Fireflies.pk
Email: order@fireflies.pk
Website: www.fireflies.pk
