Refund Policy

Effective Date: [21/02/2026]
Website: www.fireflies.pk

At Fireflies.pk, we specialize in the sale of digital products including eBooks, design assets, templates, and educational tools. Because all products are delivered electronically and are instantly accessible after purchase, we maintain a strict no-refund policy.

1. No Refunds on Digital Products

All sales are final.

Once a digital product has been purchased, downloaded, or delivered via email, it cannot be returned, exchanged, or refunded. Digital products cannot be “returned” in the same way as physical goods, and access cannot be revoked once delivered.

2. Please Review Before Purchasing

We strongly encourage customers to:

• • Carefully read product descriptions
  • Review previews (if available)
  • Check compatibility requirements
  • Ensure the correct product selection before completing checkout

If you have any questions about a product, please contact us before making a purchase.

3. Exceptions (If Applicable)

Refunds may only be considered under the following limited circumstances:

Duplicate payment for the same order

Technical issue preventing delivery of the product (that cannot be resolved)

Incorrect file sent due to our error

All such requests must be submitted within 48 hours of purchase with proof of payment.

4. Unauthorized Sharing

Purchasing from Fireflies.pk grants you the license to use the product as per the stated terms. Unauthorized sharing, redistribution, or resale of digital products is strictly prohibited and may result in legal action.

5. Contact for Support

If you experience any issues accessing your purchased files, please contact us immediately. Our support team will assist you in resolving delivery or technical problems.

Email: order@fireflies.pk

By completing a purchase on Fireflies.pk, you acknowledge and agree to this Refund Policy.